PROMOTION RULES – “CUSTOMER SURVEY”
1. ORGANISING COMPANY AND VALIDITY OF THE PROMOTION
GDC BEAUTY GROUP UK LIMITED, with registered office at Gladstone House, 77-79 High Street, Egham, Surrey, TW20 9HY, company registration number 02609439 and VAT registration number GB 584 3218 32 (hereinafter, “Germaine de Capuccini”), organises a promotion linked to a survey aimed at customers who are already subscribed to its marketing communications (hereinafter, the “Promotion”).
The participation period for the Promotion will run from 23 September 2026 to 30 September 2026, both dates inclusive.
The code obtained by participants who meet the requirements set out in these Promotion Rules may be used from the date it is received until 31 October 2026, inclusive. After this date, the code will expire.
2. SCOPE OF THE PROMOTION
The Promotion will be available exclusively to Germaine de Capuccini customers who have received an invitation by email to participate in the survey and who meet the requirements set out in these Promotion Rules.
The gift associated with the Promotion may only be obtained through a purchase made on the official Germaine de Capuccini United Kingdom online store.
The Promotion will not apply in physical stores, authorised centres, marketplaces or any other sales channels.
3. ELIGIBILITY REQUIREMENTS
The Promotion is open to individuals aged 18 or over who:
have received an email from Germaine de Capuccini inviting them to participate in the survey;
are subscribed to the Germaine de Capuccini newsletter during the participation period;
complete the survey in full between 23 and 30 September 2026, both dates inclusive;
provide accurate and truthful information where requested;
comply with all other conditions set out in these Promotion Rules.
Only one survey response per customer will be accepted.
Employees of GDC BEAUTY GROUP UK LIMITED and anyone who does not meet the requirements set out in these Promotion Rules are excluded from the Promotion.
4. PROMOTIONAL MECHANICS
Users who meet the above requirements must complete the survey made available by Germaine de Capuccini in full during the participation period.
Once the survey has been successfully completed, the participant will receive an exclusive code that may be used on any purchase made through the official Germaine de Capuccini United Kingdom online store, provided that the purchase is made within the validity period of the code.
Successful completion of the survey does not mean that the gift will be sent separately. To obtain the gift, the participant must use the code received on an online purchase that meets the conditions set out in these Promotion Rules and is made before the code expires.
5. PROMOTIONAL GIFT
By successfully completing the survey within the specified period and complying with the other conditions of the Promotion, the participant will be entitled to receive, using the corresponding code:
1 deluxe mini Timexpert Skinreset Cellular Energy Cream (15ml), or
1 exclusive Germaine de Capuccini tote bag.
The gift may only be obtained once per customer.
The gift cannot be exchanged for cash, its monetary value or any other product or alternative benefit chosen by the participant, without prejudice to the replacement provided for in section 7 in the event of lack of stock.
6. CONDITIONS OF USE OF THE CODE
The code associated with the Promotion:
will be personal and non-transferable;
may be used once only per customer;
may be used on any purchase made by the participant through the official Germaine de Capuccini United Kingdom online store, provided that the purchase is made within the validity period of the code;
will be valid from the date it is received until 31 October 2026, inclusive;
will expire if it has not been used by that date;
cannot be combined with any other promotional codes;
cannot be exchanged for cash or any other product or alternative benefit chosen by the participant, without prejudice to the replacement provided for in section 7 in the event of lack of stock.
7. GIFT AVAILABILITY
The gift is subject to stock availability.
If any of the items forming part of the original gift are out of stock, Germaine de Capuccini may replace the unavailable item with another product of equivalent value, subject to the availability existing at the time of fulfilment.
8. ONLINE STORE CONDITIONS
Purchases made to obtain the gift will be subject, in addition to these Promotion Rules, to the Terms and Conditions of Use and Purchase and any other policies and conditions applicable to the official Germaine de Capuccini United Kingdom online store.
The Promotion will not apply on third-party websites, marketplaces, physical retail locations or any other channel other than the official Germaine de Capuccini United Kingdom online store.
9. RESERVATIONS AND LIMITATIONS
Germaine de Capuccini reserves the right to exclude from the Promotion any participation containing false or inaccurate information, any fraudulent participation or any participation that does not comply with these Promotion Rules.
Germaine de Capuccini may also modify, suspend or cancel the Promotion where there are justified reasons, events of force majeure, technical or operational issues or any other circumstances that prevent the Promotion from being carried out as originally intended.
Any modification that may affect participants will be communicated through appropriate channels and will not prejudice rights already acquired in accordance with the conditions in force at the time of participation.
10. APPLICABLE LAW AND JURISDICTION
These Promotion Rules shall be governed by and interpreted in accordance with the laws of England and Wales and, in particular, the applicable legislation relating to consumer protection, e-commerce and commercial and promotional practices.
If the participant is a consumer resident in Scotland or Northern Ireland, they will also benefit from any mandatory provisions of the law applicable in their place of residence.
In the event of any dispute relating to the interpretation or application of these Promotion Rules, consumers may bring legal proceedings before the courts of the part of the United Kingdom in which they reside.
Participation in the Promotion will not limit or otherwise affect any statutory rights available to consumers under applicable law.
11. DATA PROTECTION
The data controller is:
GDC BEAUTY GROUP UK LIMITED
Registered office: Gladstone House, 77-79 High Street, Egham, Surrey, TW20 9HY.
Company registration number: 02609439.
Participants’ personal data will be processed to:
manage their participation in the survey and the Promotion;
verify compliance with the applicable requirements;
manage the code associated with the Promotion and the provision of the gift;
analyse the responses provided in the survey in order to better understand customers’ preferences and opinions and improve Germaine de Capuccini’s products, services and experiences.
Personal data necessary to manage participation and the provision of the gift will be processed on the basis of the performance of the promotional initiative and the conditions accepted by the participant.
Survey responses used for internal analysis purposes will be retained for approximately one year, without prejudice to any additional retention periods that may be required to comply with legal obligations.
For the management of the survey and related communications, Germaine de Capuccini uses Klaviyo, whose services may involve the processing and storage of personal data in the United States. Where such processing involves international transfers of personal data, these transfers will be carried out subject to the safeguards required under applicable data protection legislation.
Participants may exercise their rights of access, rectification, erasure, objection, restriction of processing, data portability and any other rights recognised under applicable legislation, as well as withdraw their consent where the processing is based on consent, by writing to legal@gdcbeautygroupuk.com.
Participants also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if they consider that the processing of their personal data does not comply with applicable data protection legislation.
For further information, participants may consult the Privacy Policy available on the official Germaine de Capuccini United Kingdom website.
12. ACCEPTANCE OF THE PROMOTION RULES
Participation in the survey and the Promotion implies full acceptance of these Promotion Rules.
Failure to comply with any of the conditions set out herein may result in exclusion from the Promotion and loss of the right to obtain the gift associated with participation.